The video above shows my idea of using transition plates while packages are moving from a gravitational chute to a roller system. Engineers at FedEx are now building upon this concept so that it can be mobilized in all trucks worldwide.

 

 

Damaged package claims are a problem for any shipping operation. To help curb this problem I first determined the primary reason why packages were getting damaged. Then I set out to create a solution that could also decrease injury rates and increase productivity. I don’t know how far the company has gotten with this idea since I left (on very good terms) soon after I introduced it.

 

 

In this Agile wireframing scenario, we can see how the login process for package handlers was taking about 5 to 6 minutes. Network errors, bathroom breaks and inactivity shutdown defaults were compounding this problem, requiring full time workers to login around 5 times per day. Since this was creating a potential 30 minute loss per shift, the company developers used this video to create a total login makeover. On the global level, workers have a login system that is now truncated and more user centric.